Welcome to Our Help Site

• Can I cancel my order
• Can I check on the status of my order
• Can I make changes to my basket
• Can my delivery address and billing address be different
• How do I place an order
• I am missing an item from my order
• I haven't received my order

See all articles in Orders →

• How do I use my discount
• What payments do you accept
• Why is my discount code not working
• Will I be charged VAT

• Can I pre-order a new product
• I have an idea for a new Cable Guy character
• What Cable Guys are compatible with the Powerstands
• What Cable Guys can hold a PS5 controller
• What Cable Guys can hold a Xbox Series X controller

• How do I return an item
• Return Policy
• When will my refund be processed

• Delivery and Shipping information
• Do you deliver to Europe
• Why don't you ship to my country

• How do I log into the partner portal
• I am interested in becoming a wholesaler
• I have a question about my B2B account

• How do I change my account details
• How do I register an account
• How do I unsubscribe
• I've forgotten my password
• My Personal Details