Returns

  • How do I return an item

    We hope you are as in love with your items as we are, but if you’re not completely happy, you need to let us know within 14 days of receiving the items beginning on the day after your order is received. For pre-paid returns, please email info@exgpro.com. Once that’s done, you have another 14 days...
  • Return Policy

    Please click here to see our returns policy.
  • When will my refund be processed

    We’ll process your return within 48 hours of receiving it into our warehouse. Your refund should then be processed within 5 working days and an email will be sent to confirm this. If you don’t receive your refund and it’s been 10 working days since you received our email, then please email us at...